Paradigm Shift R&D

Paradigm Shift R&DParadigm Shift R&DParadigm Shift R&D

Paradigm Shift R&D

Paradigm Shift R&DParadigm Shift R&DParadigm Shift R&D
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The Capabilities of Paradigm Shift

We're a full-stack UX research agency with 30+ years of experience.

We specialize in decision science to deliver actionable insights and innovative solutions that help organizations make data-driven decisions and improve user experiences.

By blending quantitative and qualitative research methods, we combine insights from psychology, economics, machine learning, social science, and behavioral science to optimize decision-making and solve complex business challenges. Pulling these methods together, we’ve created our own Artificial Intelligence tooling to expedite our work and deliver results to you.

What sets us apart?

Our user-centric, evidence-based approach that helps organizations design products and services truly aligned with user needs, improving satisfaction and driving business success.

Our core UX research services include:

User Interviews & Surveys

User Interviews & Surveys

User Interviews & Surveys

Gain deep insights into user motivations, challenges, and preferences

Usability Testing

User Interviews & Surveys

User Interviews & Surveys

Determine areas for improvement in user interactions with your product or website

User Segmentation

User Interviews & Surveys

Customer Journey Mapping

Develop detailed user segments to guide product design decisions

Customer Journey Mapping

Customer Journey Mapping

Customer Journey Mapping

Visualize and improve user experiences at every touchpoint

Analytics

Customer Journey Mapping

Competitive Analysis

Identify patterns and trends in your data

Competitive Analysis

Customer Journey Mapping

Competitive Analysis

Find opportunities by comparing your user experience to competitors

Design Thinking

Metric Development

Metric Development

Solve problems by empathizing with users and iterating on solutions

Metric Development

Metric Development

Metric Development

Craft custom metrics to determine where users struggle when using your product and where they are successful

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